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Manage Your Amazon Music Unlimited Subscription

You can view and manage your Amazon Music Unlimited subscription from Your Amazon Music Settings on the Amazon website or the Amazon Music app.

Note: If you signed up for Amazon Music Unlimited using Apple iTunes, please visit the Apple website or your iOS device Settings to cancel or manage your subscription. For more information please contact Apple customer service at http://support.apple.com/contact.

To view and manage your Amazon Music Unlimited subscription from the Amazon website, go to Your Amazon Music Settings.

Note: You can also open Your Amazon Music Settings from the Amazon website by selecting Your Music Library in the Your Account menu.

The Amazon Music Unlimited section on this page outlines your current plan selection and renewal details. You can also make changes to your subscription as needed:

Change Your Payment Method

To update the payment method for your Amazon Music Unlimited subscription, select Change next your payment method and follow the on-screen instructions.

Note: You can use a credit card, debit card, or the Amazon Store Card as your subscription payment method. At this time, subscriptions can't be purchased using an Amazon.co.uk Gift Card. Subscriptions also aren't available to purchase as a gift.

Change Your Plan

You may have the option to change your plan or renewal frequency. Just select from the plan options available to you, review changes to your renewal date and pricing on the confirmation screen, and confirm.

Once you confirm the change, you'll see your updated plan information in your subscription details.


  • Any alternate plan options automatically show in Your Amazon Music Settings. At this time, Amazon Music Unlimited annual plans are available exclusively to eligible Prime members.
  • You may see an Amazon Music Unlimited for Single Device plan option. You can only sign up for the Amazon Music Unlimited Single Device plan directly from the Settings menu on your Fire TV device, or by saying "Alexa, I want Amazon Music Unlimited" to one of your Echo devices. Voice sign up is not available on Fire TV.
  • If you already have an Amazon Music Unlimited subscription but want the Amazon Music Single Device plan instead, you'll first need to cancel your existing subscription. There isn't an option to switch to the Amazon Music Unlimited Single Device plan from Your Amazon Music Settings.

View Your Subscription History

You can view your previous Amazon Music Unlimited subscription charges or print an invoice from Your Digital Orders.

Cancel Your Plan or Free Trial

You can cancel your subscription at any time by selecting the Cancel option in your "Subscription Renewal" details.

For more information, go to How to Cancel Amazon Music Unlimited.

Add/Remove Members on the Family Plan

Add family members:

Note: All family members being invited must live in the same country as the subscriber.

  1. During the Family Plan sign up process, or within Amazon Music "Settings" (after signing up for a Family plan) Unlimited Family subscribers can click on Manage Family Members to invite or remove family members.
  2. Enter the email address of the person you’d like to invite in the text box, and click Send Invitation.
  3. Your invited family member receives an invitation by email. To confirm registration, they click Accept, sign-in with their Amazon account (or create a new account) and start streaming.

    Some customers enter an additional verification process, which is designed to protect the Unlimited family subscriber from accidentally inviting the wrong person.

    Under this verification process, after some invited family members accept the invitation and sign-in to Amazon, they are prompted to share the name, email and part of the street address on their Amazon account with the Unlimited Family subscriber. The invited family member needs to share this information in order to join the Family subscriber’s plan.

    The family subscriber has 7 days (from the time the invited family member agrees to share information with the family subscriber) to confirm the invited family member's subscription. If the subscriber does not confirm the member within 7 days, the family member loses access to the Amazon Music Unlimited Family subscription.

    To verify: Either click "yes, this is a family member" to confirm or "no, remove member" if sent to the wrong email address.

Remove family members:

To remove a family member from the Amazon Music Unlimited Family plan: Subscribers can go to the Amazon Music "Settings" Your Amazon Music Settings, and click Remove, next to the family member's email address.

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