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Kindle Unlimited Terms of Use

Last updated May 23, 2018

Welcome to the terms of use (“Terms”) for Kindle Unlimited. These Terms are between you and Amazon Media EU Sàrl and/or its affiliates (“Amazon”, “We” or “Us”) and govern our respective rights and obligations. Please note that your use of the Amazon.co.uk website and your Kindle Unlimited membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the Amazon.co.uk website, all of which (as changed over time) are incorporated into these Terms. Please also see the Amazon.co.uk Privacy Notice, our Cookies Notice and our Interest Based Ads Notice, which are not part of these Terms. If you sign up for a Kindle Unlimited membership, you expressly accept that we start providing you this service within your 14 day cancellation period, and you accept these terms, conditions, limitations and requirements.

The Program

As a member of Kindle Unlimited, you may read Kindle books and listen to Audible audiobooks from a designated list of titles an unlimited number of times for so long as you are a member of the program. From time to time, we may add or remove titles from the program and we make no guarantee as to the availability of specific titles or the minimum number of titles available. The program is currently only available to customers located in the United Kingdom, (including Gibraltar, Jersey, Isle of Man and Guernsey) and Ireland. If your membership ends, you will no longer have access to the titles you selected from the program.

Personalization. We personalize content and features as part of the Services provided in this Agreement, including by showing you recommendations on features, content and services which might be of interest to you.

Fees and Renewal

The membership fees for Kindle Unlimited are stated in our Help pages. From time to time, we may offer different membership terms, and the fees for such membership may vary. Membership fees may be subject to tax and are non-refundable except as expressly set forth in these Terms.

We only accept credit cards for payment of your membership fees. Please do not sign up for the program with a debit card. Also known as an “ATM” card, a debit card typically has the word “debit” printed on the face of the card.

At the end of the first and any following membership period your membership will renew automatically unless you notify us before a charge that you want to cancel or do not want to auto renew. You understand your Kindle Unlimited membership will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect the then-applicable membership fees and any taxes, using any credit card we have on record for you.

If all credit cards we have on file for you are declined for payment of your membership fees, your membership will be canceled unless you provide us with a new credit card. If you provide us with a new credit card and are successfully charged before your membership is cancelled, your new membership period will be based on the original renewal date and not the date of the successful charge.

14 Day Right of Cancellation

If you paid your membership fee as soon as you joined Kindle Unlimited, you may cancel within 14 days after you signed up. If you choose to cancel, we will refund your full membership fee if you have not taken advantage of the Kindle Unlimited benefits.

To cancel, just adjust your membership settings in Your Account, or you can use this cancellation form.

Membership Cancellation

You may cancel your membership by visiting Your Account and adjusting your membership settings. If you cancel your membership, you will not receive a refund of any membership fees already paid. When your membership is cancelled, the titles you have selected from the program will be removed from your account, devices and applications.

Restrictions

We reserve the right to accept or refuse membership in our discretion. You may not transfer or assign your membership or any Kindle Unlimited benefits. We may take reasonable actions necessary to prevent fraud, including placing restrictions on the number of titles that can be accessed from the program at any one time.

Promotional Trial Memberships

We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members may at any time (through Your Account) choose not to continue to paid membership at the end of the trial period.

Agreement Changes

We may in our discretion change these Terms, the Kindle Store Terms of Use, Audible Service Conditions of Use, Amazon.co.uk's Conditions of Use, or any aspect of Kindle Unlimited membership, without notice to you, by posting revisions on the Amazon.co.uk Website. If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. Your continued membership after we change these Terms constitutes your acceptance of the changes. If you do not agree to any changes, you must cancel your membership. However, any increase in the membership fee will not apply until your membership is renewed.

Termination by Us

We may terminate your membership at our discretion without notice. If we do so, we will give you a prorated refund based on the number days remaining in your membership. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

Disputes; Limitation of Liability

Any dispute or claim arising from or relating to these Terms or your membership is subject to the governing law, disclaimer of warranties and limitation of liability and all other terms in the Amazon.co.uk Conditions of Use. You agree to those terms by signing up for Kindle Unlimited. Without limiting the disclaimer of warranties and limitation of liability in the Amazon.co.uk Conditions of Use, our total liability under these Terms will not exceed the total membership fees you paid in the twelve months prior to the claim.

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