1. What is Amazon Renewed?
At Amazon Renewed, you can discover and buy quality refurbished, pre-owned and open-box products that have been tested and certified to work and look like new by the Marketplace seller, or where Amazon EU S.à.r.l. sells products which it sources from vendors, by the vendor, or by Amazon EU S.à.r.l., and in each case by a qualified manufacturer or a specialized third-party refurbisher. The inspection and testing process typically includes a full diagnostic test, replacement of any defective parts, and a thorough cleaning process carried out by the Marketplace seller, vendor, or by Amazon EU S.à.r.l. The products have no visible cosmetic imperfections when held 12 inches away. The products may be packaged in a generic box and come with the accessories expected for a new product, with exceptions, if any, mentioned on the product detail page. All products on Amazon Renewed are backed by a separate 1-year limited warranty provided by the Marketplace seller, or where Amazon EU S.à.r.l. sells products which it sources from vendors, by the vendor, or by Amazon EU S.à.r.l. This limited warranty is in addition to and does not affect your statutory rights. For details, please check the seller or product details as well as the product packaging.
Only select sellers who meet Amazon’s quality and performance criteria are permitted to offer Certified Refurbished products on Amazon Renewed.
2. Can I return a product purchased on Amazon Renewed?
All products are backed by Amazon's Return Policy. If you are unsatisfied with the product for any reason, you can return it in accordance with that policy.